It's essential to confirm you have the appropriate user role to effectively correct your company name, naga-kiran. Use the guidance outlined below to keep your business information consistently updated.
Please know that only the company and primary admin can change the company name in QuickBooks Online (QBO). Therefore, please check if you have the appropriate access permissions. You'll want to verify this with your admins, which you can also request necessary changes.
If the issue persists, access your QBO account through a private window. It helps prevent interruptions from corrupted cache files that cause unexpected behaviors and affect the software's functionality.
You can refer to these keyboard shortcuts:
- Google Chrome: Ctrl + Shift + N
- Safari 11 or newer: ⌘ + Shift + N
- Mozilla Firefox: Shift + Ctrl + P
- Microsoft Edge: Ctrl + Shift + N
Once it works, clear the cache from your regular browser to refresh the website's preferences. A supported and updated browser will also help improve your experience during various business activities.
Moreover, you can maximize the audit log to monitor all activities within your company file. It can provide insights into who made these modifications and when they occurred.
We encourage you to reply below if you have more questions about company name corrections or any other concerns in QuickBooks Online. You can be confident that we're always available to assist you with further needs.
