The cancel subscription link isn't working . how can i cancel my account?

I can help you cancel your QuickBooks Self-Employed account, deleese60.

If you're still on a trial subscription, you can wait for the 30-day trial to end without any charges since you haven't entered any billing information into the system. If it's a paid subscription, you can follow the steps below to cancel it:
 

1. Sign in to QuickBooks Self-Employed in a web browser.
2. Select the Gear icon.
3. Choose Billing Info and then Cancel subscription.

You can learn more details about canceling your account in this article.

You can always reach out back to us if you have any other QuickBooks related concerns. Keep safe!