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betsym5255
Level 1

The expense by vendor report has not specified on it I use to be able to go to filter and pick specify to clear it out. I can't anymore why

 
1 Comment 1
JenoP
QuickBooks Team

The expense by vendor report has not specified on it I use to be able to go to filter and pick specify to clear it out. I can't anymore why

I tried to run the Expense by Vendor Summary report to check and I can still see the Not Specified option in the Filter section, betsym5255. 

 

A possible cache or browser issue can be a possible reason why you can't see it when customizing the report. I'll some steps with you on how you can resolve common browser issue when working in QuickBooks Online. 

 

You can start by using an incognito/private browsing session just in case the same issue appears. Use these keyboard shortcuts to initiate an incognito browsing session:

 

  • Ctrl Shift N  for Google Chrome
  • Ctrl Shift P  for Firefox
  • Control Option +if you're using Safari
  • Ctrl Shift P for Microsoft Edge

You can also delete cache or use any of browsers that I've enumerated above. They all work well with QBO. 

 

Once done, go back to the report and check if you can already see the Not Specified filter. 

 

Feel free to check out these articles as well in case you might need them when running reports in the future:

 

 

Keep me posted if you have other questions and if you still need more help with this. 

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