The file is corrupt and the trial balance is incorrect

Have you run the verify/rebuild data utility or the Tool Hub?

Hi ksullivan@hyslim,

I agree with what @Fiat Lux - ASIA mentioned above. I'll provide additional information on this process.

The Verify and Rebuild Data tools scan your company file for data issues, and resolves them, respectively. 

Here's how to run the Verify Data tool:

1. Go to the File menu.
2. Highlight Utilities.
3. Select Verify Data.

To proceed with the Rebuild Data tool, follow the steps below:

1. Go to the File menu.
2. Highlight Utilities.
3. Select Rebuild Data.
4. You'll get a prompt to backup your company file, press OK.
5. Hit OK when you see a message Rebuild has completed.

Other options you have to resolve data issues are in this article: Fix data damage on your QuickBooks Desktop company file. The steps on how you can manually fix data issues are under Solution 3.

Utilize the comments section below if you have other questions. I'll get back to you as soon as I can.