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The tool icons disappears when selected to switch from one to the other. i.e. from the + sign to the gear button.

 
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Re: The tool icons disappears when selected to switch from one to the other. i.e. from the + sign...

Good day, teresita-vasquez.

 

Let's isolate this issue by accessing your account through an incognito window to see if the tool icons show. This allows the browser to function more efficiently.

 

You can refer to these shortcut keys to open a private browser:

  • Press Ctrl + Shift + P for Internet Explorer or Firefox.
  • Press Ctrl Shift N for Chrome.
  • Hold down Command Shift N for Safari.

If it works, then I recommend clearing the cache of your regular browser.

 

However, I suggest following the steps in this article if the problem persists: Why doesn't anything happen when I select a button or link?.

 

Please let me know how it goes. I'll be here to help you further. Have a great day. 

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