Created with Sketch.Learn about PPP and Loan Forgiveness, stay informed with the latest changes.
Created with Sketch.Questions about how to close your books for 2020? Visit our Year End Resources page.
Created with Sketch.New to QuickBooks or using a new product? Visit our Get Started resource page to help you get going.
Created with Sketch.Need to make changes to your account? Visit the Account Manager Portal.
cancel
Showing results for 
Search instead for 
Did you mean: 
Level 1

Transaction not showing, I do 4 journal entries, 2 on 11/15 and 2 on 11/30 and 3 show in profit loss report but not third one. deleted and re-did. stumped

 
1 Comment
QuickBooks Team

Transaction not showing, I do 4 journal entries, 2 on 11/15 and 2 on 11/30 and 3 show in profit loss report but not third one. deleted and re-did. stumped

As long as the date period and account used for the transaction is available on the report you’re running, it should appear, @gregp1.

 

A report usually contains columns, descriptions of the methods used and etc. However, their components vary base on their types. 

 

You’ll want to make sure the account affected is available on the report options. This way, the transaction will be displayed accordingly. 

 

If you’re sure that this should be included in the report, we can perform some steps here to get this resolve. There are times missing entries are caused by browser-related issues. You can start accessing your account in a private window for testing. You can use these key shortcuts below for quick navigation:

 

  • Google Chrome: Ctrl + Shift + N
  • Safari 11 or newer: + Shift + N
  • Mozilla Firefox: Ctrl + Shift + P
  • Microsoft Edge: Ctrl + Shift + P

 

Then go back to your main browser and clear the cache if it is now showing. Doing this helps our applications run better on your computer. You can also use other supported browsers as an alternative except for Internet Explorer.

 

In case you need more information about our report features in QuickBooks. Feel free to check out this article about running reports. It includes instructions on how to customize them to focus on specific accounts or filter for specific things.

 

Feel free to reach out to me here with any updates on your missing entry. I'm determined to ensure your success. Have a good one.

Need to get in touch?

Contact us