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Join nowWhat would cause the "use register" option from the chart of accounts to stop working?
Hello @19nancy95 ,
Let's run the QuickBooks Utility tools so you can use and open the bank account register and its function. Doing so, QuickBooks will automatically run a quick repair and fix possible data damage on your company file. I'll show you how.
A. To Verify Data
B. To Rebuild Data
In addition, here's an article you can read to learn more about the QuickBooks tools: Verify and Rebuild Data in QuickBooks Desktop.
Lastly, I've also included this helpful article for ideas about your bank account management: Banking for QuickBooks Desktop.
Keep me updated in the comments if you have any other questions. I'll be here to lend a hand.
Yes, many people are suddenly seeing this. It does not appear to have anything to do with your company file. When a user sees this it happens in all their files.
On another thread, customers are posting that running QuickBooks with administrator privileges makes it work again.
To do this, right click the QB icon on your desktop (or start menu) and pick Run as administrator.
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.