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ADVREST
Level 1

We have POS 19- multi-stores and our info such as customer and vendos merge over but not the data. what are we doing wrong?

We have POS 19- multi-stores and our info such as customer and vendors merge over but not the data. what are we doing wrong? We can't get data on end of day or merge over to server.

1 Comment 1
AileneA
QuickBooks Team

We have POS 19- multi-stores and our info such as customer and vendos merge over but not the data. what are we doing wrong?

Hello, ADVREST. 

 

Thank you for reaching out to the Community. Let's double-check the data you've open. It could be you've opened a different file that's why you were not able to see the data. That said, let review the files if it's the most recent one or the previous backup copy.  

 

I've got a link here that provides you with articles about Restore your file and backup files in QuickBooks Desktop Point of Sale

 

You're always welcome to post in the Community if you need our help. Don't hesitate to get in touch. 

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