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Level 1
1 Comment
Michael K

Hey there, @heritage3. Thanks for reaching out.


QuickBooks Online is a subscription-based cloud service, and as such doesn't utilize a license. I recommend checking the sender email to make sure it's from If that's not the case, you can disregard the email and mark it as spam. 

If you'd like to verify your account status, you can also get in touch with our Support Team by following the steps below:

  1. Sign in to your QuickBooks Online company.
  2. Click Help (?) at the top right.
  3. Hit Contact Us to connect with a live support agent.


That's it! Let us know if you have any other questions by using the Reply option below. I'll be happy to help out.

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