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Geetika-Arora
Level 1

We upgraded from Plus to Advanced on 6/18 but in Jul & Aug we have been charged for QB Live Expert Assisted also which was not subscribed. How can I get refund for this?

 
1 Comment 1
LouiseG
QuickBooks Team

We upgraded from Plus to Advanced on 6/18 but in Jul & Aug we have been charged for QB Live Expert Assisted also which was not subscribed. How can I get refund for this?

For refund concerns, I suggest contacting our Live Support Team to discuss the process, Geetika.
 

Here’s how:
 

  1. Go to the Help icon, then Search tab.
  2. Click Contact Us.
  3. Enter your concerns.
  4. Hit Continue.
  5. Choose how you would like to connect with a representative.
     

Please note our support hours to ensure you receive assistance promptly.
 

If you have other questions, feel free drop a comment below.

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