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2gard
Level 1

What are the consequences and time frame for not renewing our subscription to Quickbooks? Please call xxx-xxx-xxxx

 
1 Comment 1
LieraMarie_A
QuickBooks Team

What are the consequences and time frame for not renewing our subscription to Quickbooks? Please call xxx-xxx-xxxx

I've got just the information you're looking for regarding your QBO subscription, @2gard.

 

If your subscription expires, we hold on to your data for up to one year. You can pick up where you left off if you decide to come back. For more information, read through this article: What happens to my QBO data after I cancel.

 

Before your account gets suspended, I'd suggest saving all of your QuickBooks Online (QBO) data by exporting the information so it can be saved, stored, and transferred digitally if needed.

 

However, if you subscribe again after a year, you won't have access to your previous data. Here's an additional resource in case you'll need to come back in the future: How to resubscribe or reactivate QuickBooks Online

 

If you still want to speak to one of our phone support, please give them a call through the Help menu. You can review our support hours to ensure they can assist you on time.

 

Here's how:

  1. Go to Help.
  2. Click on Contact Us.
  3. Enter your questions or concerns and click on Let's talk.
  4. Choose either Start a chat or Get a callback.

 

I'm always around here to answer if you have more questions. Have a great day. 

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