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jscowan1
Level 1

What do you do when the sales tax report will not load?

 
2 Comments 2
LieraMarie_A
QuickBooks Team

What do you do when the sales tax report will not load?

Hi there, @jscowan1. I'd be happy to help you pull up the report right away.

 

Unresponsive pages are usually the result of too much historical data stored in your browser. We can perform basic troubleshooting to resolve it. First, let's try accessing your account through an incognito window to rule out the possibility of a webpage issue. You can refer to these shortcut keys to open an incognito window in all supported browsers:

  • Chrome: Ctrl+Shift+N
  • Firefox: Ctrl+Shift+P
  • Safari: Command+Shift+N

 

Log in to your account and run your sales tax report. If it's responsive, I'd recommend clearing your browser's cache. This way, you can access QuickBooks with a clean slate. You can also switch to a different supported browser to see if it has something to do with it.

 

You can also customize them in the way your business needs. You can apply multiple filters to show specific accounts or customers. You can also format the layout so the right data shows up in the right place.

 

Visit us again if you need more assistance with running your desired reports. It's my pleasure to help.

LieraMarie_A
QuickBooks Team

What do you do when the sales tax report will not load?

Hi @jscowan1.


Hope you’re doing great. I wanted to see how everything is going about running your sales tax report. Was it resolved? Do you need any additional help or clarification? If you do, just let me know. I’d be happy to help you at anytime.


Looking forward to your reply. Have a pleasant day ahead!

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