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sharonandmikelau
Level 1

What is a revocation certificate

 
1 Comment 1
JaneD
Moderator

What is a revocation certificate

Hi sharonandmikelau,

 

The revocation certificate means that the application is unable to connect to our security certificate's revocation server. This error occurs if there are issues in the application's connection, such as plugins.

 

I was able to confirm that this error has already been reported to our product engineers. They're currently working on it to find a permanent fix. Though, you can resolve this by following the workaround steps provided in this link: Fix QuickBooks Revoked Certificate Error.

 

Otherwise, reach out to our QuickBooks Technical Support Team. They can add your account information to the list of affected users. Once resolved, you'll be notified through email.

 

Here's how to reach them:

  1. Go to this link https://help.quickbooks.intuit.com/en_US/contact.
  2. Select QuickBooks Desktop and click Continue as a guest.
  3. Choose the version of QuickBooks you're using.
  4. Select a topic.
  5. Click on Start a Message.

We appreciate your patience while we work on this. We'll be right here if you have any other concerns. Have a good one.

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