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accountsllc
Level 1

what to di if there is no access to the registered phone number

 
1 Comment 1
LeizylM
QuickBooks Team

what to di if there is no access to the registered phone number

We recognize the importance of maintaining accurate contact information in QuickBooks Online (QBO) to ensure seamless business operations and uninterrupted service, @accounts. Let's walk through the steps to ensure your contact information is current and correct.

 

Since you no longer have access to the previously registered phone number, please feel free to fill out our account recovery form. We prioritize a prompt response to your needs and will ensure that your request is processed within one business day. Our dedicated team is available from Monday to Friday, between 8 AM and 5 PM Pacific Time, to assist you in regaining access to your account efficiently.

 

Here's how:

 

  1. Take a high-quality photo or scan of your driver's license, state ID, passport, or notarized document.
  2. Fill out the form below with your info, and upload your ID or document.
  3. Within one business day, look for an email from no_response@intuit.com with the next steps. If we approve your request, you'll receive a link to reset your password.

 

In case you need other sign-in tips and troubleshooting steps to fix log-in issues that you might encounter, you can read this article: Recover your Intuit Account if you can’t sign in.

 

If you need further assistance with the process, I suggest getting in touch with our support team. They have the necessary tools to check your account in a safe environment and help with your request. 

 

Additionally, refer to this resource to help maintain your company information up to date: Update or change your Intuit Account login information

 

Let me know how else I can help you modify your business information in QBO by adding a comment below. I'll ensure your needs are taken care of.

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