When I log in to Quickbooks, it shows 2 Companies. One is my Company, the other is my email address, shown as a company, there is nothing there, its just an option? How d

Hi there, Jdees.

I can share some troubleshooting steps that can help get rid of that email company.

There are times that unusual behaviors like this occur because of the accumulated cache and cookies. To rule in/out your browser as the culprit of the issue, you can try accessing your QuickBooks account in a private or incognito window. Check out the shortcut keys I've listed below:
 

• Ctrl + Shift + N for Google Chrome
• Ctrl + Shift + P for Firefox & Microsoft Edge
• Command + Shift + N for Safari

If the email company is now gone, you'll have to go back to your normal browser and then clear its cache and cookies to start over fresh. You can also switch to other supported browsers to further isolate the issue.

Need some resources in managing your books? Feel free to visit our Community Help Articles page.

Feel welcome to reach out to me again with any questions you may have. I'll be glad to answer them.

Hi Jdees,

Hope you’re doing great. I wanted to see how everything is going about the email company issue you had yesterday. Was it resolved? Do you need any additional help or clarification? If you do, just let me know. I’d be happy to help you at anytime.

Looking forward to your reply. Have a pleasant day ahead!