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Frequent Explorer **

When I post payments, and add bills, why do other users have restart quickbooks to see updated information?

 
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QuickBooks Team

Re: When I post payments, and add bills, why do other users have restart quickbooks to see update...

Hello there, LCain.

 

Changes and transactions made in QuickBooks Desktop will automatically reflect on other users' QuicKBooks. If one of your users is experiencing otherwise, I suggest Verifying and Rebuilding the users QuickBooks. This process is used to fix data issues and unexpected behavior within your company file.

 

Before you proceed with the troubleshooting, please secure a backup of your company. Once done, you can now start to verify and rebuild your QuickBooks. 

To Verify:

  1. Click File at the top menu.
  2. Go to Utilities.
  3. Select Verify.

To Rebuild:

  1. Click File at the top menu.
  2. Go to Utilities.
  3. Select Rebuild.

Here's an article that'll serve as your step by step guide in resolving common data damage on your company file: Verify and Rebuild Data in QuickBooks Desktop.

 

Let me know how it goes or should you need more help with something else, don't hesitate to let me know and I'd be glad to help you some more.

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