Hi there, @creese.
Nice to see you here in the Community.
As of right now, this is a known issue, and our product engineers are investigating the unexpected behavior. I recommend contacting our technical support team to be added to the list of affected users. This way you can receive email updates and be alerted when a resolution is posted. (INV-41724). Below I've included the steps to contact support.
- Sign in to your QuickBooks Online company.
- Click Help (?) at the top right.
- Select Contact Us to connect with a live support agent.
Please let me know if you have further questions or concerns. I'll be happy to lend a helping hand. You can always reach out to the Community or me anytime you find you need assistance. Take care and have a good one!