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creese
Level 1

When I print a reconciliation report, the page is blank. I used to be able to this before last month (update?) and with all other reports. How do I fix this issue?

 
2 Comments 2
Tori B
QuickBooks Team

When I print a reconciliation report, the page is blank. I used to be able to this before last month (update?) and with all other reports. How do I fix this issue?

Hi there, @creese

 

Nice to see you here in the Community. 

 

As of right now, this is a known issue, and our product engineers are investigating the unexpected behavior. I recommend contacting our technical support team to be added to the list of affected users. This way you can receive email updates and be alerted when a resolution is posted. (INV-41724). Below I've included the steps to contact support.

 

  1. Sign in to your QuickBooks Online company.
  2. Click Help (?) at the top right.
  3. Select Contact Us to connect with a live support agent.

Please let me know if you have further questions or concerns. I'll be happy to lend a helping hand. You can always reach out to the Community or me anytime you find you need assistance. Take care and have a good one! 

creese1016
Level 1

When I print a reconciliation report, the page is blank. I used to be able to this before last month (update?) and with all other reports. How do I fix this issue?

Thank you so much for answering my question! I will definitely contact support as you suggest.

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