Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Connect with and learn from others in the QuickBooks Community.
Join now"Cash" income is all payments posted. This does not correspond to money deposited if recorded payments are in transit, or if deposits are short due to processing fees, or diverted to non business accounts.
Example. If you have $1000 of sales paid through QB by credit card you have $1000 of income but only about $965 deposited due to deduction for processing.
I understand what you are saying, but my problem seems to be bigger than that ! My "income" in my reports is always considerably more than the actual money I am depositing. My concern is that something is somehow getting counted twice. My deposit detail matches up to my banking but my reports are way off saying I have more money than I do.
Let’s get this resolved, @aquadesigncenter.
Reports are vital since it delivers a wide presentation on how business work. We become anxious once we noticed something that creates an impact.
When running reports, always consider checking the date period. You’ll want to ensure this element is properly set in the program. This way, QuickBooks provides the most accurate information.
Please run the Deposit detail with the same date range on your Profit and Loss report. Here’s how:
If the issue persists, you can contact our Technical support team to furtherly investigate your concern. They have the ability to pull up some information within your account to determine the cause of it. Supports are available Monday-Friday from 6:00 AM until 6:00 PM PT and start on the weekend at 6:00 AM but only ends at 3:00 PM. Here’s how to reach out to them:
Here's an article that tackles a few things of what you can do in QBO to easily customize, save and share reports. I've also added a link here in case you need steps to export or print them in the future.
I'm glad to provide further assistance should you have any other questions besides reports. Always take care.
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.