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respinola
Level 2

When I run an A/R Aging Summary report where the customer is Net 30, the aging report is adding 2 additional days to the due date for every customer. Any ideas? Rick

 
2 Comments
JonpriL
Moderator

When I run an A/R Aging Summary report where the customer is Net 30, the aging report is adding 2 additional days to the due date for every customer. Any ideas? Rick

Hello @respinola,

 

I'm here to share information about your Accounts Receivable Aging Summary report. And help you correct it.

 

First off, let's go back to your report then click and open those invoices with  2 days added to their due date. To check if they have the correct terms set up.

 

If those invoices are set up correctly but still have the error, you can log in and access your account in a new incognito or private browser. Then pull up your report from there. To check if it's your browser causing the error.

 

If you don't see the same error, you have the option to clear your browser's cache to optimize your browser's performance.

 

However, if your report still has the error, switch to a different browser then log in and view your reports from there.

 

I'll be always around here in the Community if you have any other questions.

qbteachmt
Level 15

When I run an A/R Aging Summary report where the customer is Net 30, the aging report is adding 2 additional days to the due date for every customer. Any ideas? Rick

Are you spanning over Feb 28? Something dated Feb 15 and Net 30 = March 17.

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