The HTTP Status 400 – Bad Request notification occurs when an issue within your browser's system interrupts your server's connection, Julie. Let's perform several troubleshooting procedures to isolate and resolve this issue.
Begin by ensuring you have a stable internet connection and the latest version of your browser upon logging in to your QuickBooks Self-Employed (QBSE) account. Outdated browser versions can sometimes cause compatibility issues. If you get the same error after double-checking everything, let's open your account using a private session.
Here are keyboard shortcuts you can use:
- Mozilla Firefox: Ctrl + Shift + P
- Microsoft Edge: Ctrl + Shift + N
- Google Chrome: Ctrl + Shift + N
- Safari: Command + Shift + N
If that works, revert to your regular browser and clear its cache and cookies. This action eliminates outdated browser utilities that can hinder the platform's performance. If the same error occurs, consider using another QuickBooks-supported browser.
I'd also recommend consulting an IT professional to help you check your browser's settings and extensions, as some ad blockers and toolbars can disrupt website functionality.
Additionally, I recommend contacting our QBSE customer care team for further assistance if the issue persists. They have secured the tools necessary for a detailed examination of your account.
Once you access your account, you can initiate tasks like creating invoices and categorizing transactions.
Mention my name below if you have follow-up inquiries with the solutions provided to fix your QBSE logging-in issue. I'll respond as soon as possible to offer my assistance.
