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DeForrest
Level 1

"When I use "add a transaction' and save, there is no change in the amount of my expense in P&L report. What is going on?"

 
2 Comments 2
katherinejoyceO
QuickBooks Team

"When I use "add a transaction' and save, there is no change in the amount of my expense in P&L report. What is going on?"

Hi there, @DeForrest

 

Thanks for posting in the Community. I'm here to help you get past this issue.  

 

QuickBooks uses a cache to load faster which sometimes caused unexpected behavior when it becomes full of frequently-accessed pages.  

 

When this happens, we can access QuickBooks Self-Employed (QBSE) using a private or incognito window by following these keyboard shortcut keys:

  • Google Chrome: Ctrl + Shift + N
  • Mozilla Firefox: Ctrl + Shift + P
  • Safari: Command + Shift + N
  • Microsoft Edge: Ctrl + Shift + P

 

If that works, go back to your default browser and start clearing your cache. Otherwise, use another up-to-date and supported browser

 

For future reference, you can read through this article: Taxes And Forms Overview In QBSE. It gives you more details about managing your taxes and forms, such as running any financial reports.

 

Come by again and post some more of your concerns here in the Community. I'm always around here to help. 

 

katherinejoyceO
QuickBooks Team

"When I use "add a transaction' and save, there is no change in the amount of my expense in P&L report. What is going on?"

Hi DeForrest,

 

Hope you’re doing great. I wanted to see how everything is going about using the "add transaction" in the P&L report concerns you had yesterday. Was it resolved? Do you need any additional help or clarification?

 

If you do, just let me know. I’d be happy to help you at any time.

 

Looking forward to your reply. Have a pleasant day ahead!

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