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abdul3
Level 1

Where can I find report for all payment history since beginning of my subscription ?

 
3 Comments 3
JaneD
Moderator

Where can I find report for all payment history since beginning of my subscription ?

Hi abdul3,

 

You'll have to contact our Customer Care Support so you'll be able to get the payment history for your QuickBooks Online (QBO) subscription.

 

To reach them:

  1. Sign in to your QBO account.
  2. Go to Help and choose Contact us.
  3. Enter your concern and click on Let's talk.
  4. Choose either Message an agent or Get a callback.

Though, you can also view the payment history for the last six (6) months' bills directly to your account.

 

Here's an article for reference: View your QuickBooks Online payment history.

 

We're here to help if you have any follow-ups or other questions. Have a great day!

abdul3
Level 1

Where can I find report for all payment history since beginning of my subscription ?

Hi JaneD, 

Thank you for your response, 

I follow the steps you mentioned below and when I reach to "Let's talk" I only can see two options: Ask the community or Email us. Under Email us it says "Unavailable" !!! 

Please advice how can I reach to customer support ?

MariaSoledadG
QuickBooks Team

Where can I find report for all payment history since beginning of my subscription ?

Hi abdul3,

 

QuickBooks Online (QBO) support hours opens from 6 AM - 6 PM (Monday to Friday) and 6 AM - 3 PM Pacific Time (Saturday) if you'll select the call me back and call us option.

 

Whereas, our chat support is available from 4 AM - 9 PM PST (Monday to Saturday).

 

Please check this article for more information about support hours: Support Hours And Types.

 

Let us know if you have further questions. I'm always here to help.

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