Who do I contact at QBO Advanced to RESOLVE my QBO NIGHTMARE? I need to speak with the SUPERVISORS of RISK MANAGEMENT & FRAUD?

I can only imagine how distressing this situation must be for you, Paula. I'll guide you to the appropriate department to ensure this matter is resolved effectively.

You can report this to our Privacy and Security team. They can investigate how the ACH payments were cancelled and routed to a personal checking account. Here's how:

1. Visit our Intuit Privacy & Security website.
2. Scroll down to the I have a privacy-related question section.
3. Fill in the form accordingly.
4. Click Submit.
    

Our security team will receive your concern and will contact you via email.  You also have the option to contact our Live Support team to directly report the incident.

To help you keep your information safe, check out our online security tips on this page.

Please let me know if you have follow-up questions. Your account's security is our top priority.

@Paula2323 

To prevent this problem from happening again, we recommend using Melio to sync with QBO. You can configure it to let your vendors choose their payment method. If someone with malicious intent gains access to your QBO account, they won't be able to do anything about it. You can earn cashback as another benefit.

https://quickbooks.intuit.com/learn-support/global/manage-suppliers-and-expenses/pay-bills-online/01...