I recognize how important it is to access your QuickBooks Self-Employed (QBSE) account, Matthew. Allow me to assist you in ensuring that you can log in to your account and resolve the data fetching issues.
Beforehand, I'd like to ask what specific error you encountered while logging into your account. Providing additional details will help me understand your situation better. This way, we can check if there are any reported issues related to that error.
To enhance your computer's performance and free up storage space, I suggest opening your QBSE to a private or incognito browsing mode, ensuring smoother and uninterrupted work. See these keyboard shortcuts to open a private window:
- Google Chrome: Ctrl + Shift + N
- Mozilla Firefox: Ctrl + Shift + P
- Safari: Command + Option + P
Once you can sign in to your QBSE account, you can clear your browser's cache to enhance performance and reduce technical problems. Using different supported browsers can also be helpful.
Once you've identified and resolved the issue, you can start working on your QBSE account. If you need help categorizing your transactions, check this article: Categorize transactions in QuickBooks Self-Employed.
Additionally, if you want an easy way to send your QBSE data to TurboTax Self-Employed for filing your business taxes, read this article: Upgrade to the QuickBooks Self-Employed and TurboTax Self-Employed bundle.
We are committed to addressing all your concerns, especially regarding access to your QuickBooks Self-Employed account. Just click the REPLY button, and we'll assist you promptly.