Welcome to the Community, accounting653.
Let's check if the app's data is responsible for the unusual behavior, I recommend resetting it. This action is similar to clearing the cache in your web browser. Both apps and browsers collect cache (cookies) to expedite the loading of repetitive data and images, saving you time. I'll assist you in addressing this challenge so you can proceed with your work smoothly.
First, to help us pinpoint the right solution for this issue, could you please specify if there's a particular error you've encountered?
The steps to do this may differ depending on the OS you're using.
For IOS:
- From the Menu ☰, select Help & Feedback.
- Click Refresh Data, and then select Refresh.
You can also do it in your device settings. Here's how:
- Go to your device's Settings, and select Setting General iPhone Storage.
- Choose an app that's taking up a lot of space.
- To free up the storage without deleting the documents and data for the app, select the Offload App.
After resetting, return to the tax deductions tab to see if the error persists.
If the issue persists, you might consider uninstalling and then reinstalling the app. For detailed instructions on how to do this, please refer to this article: QuickBooks Accounting on the App Store.
Moreover, we can also check out this resource for future reference on how to use the Sales Tax Liability report in QuickBooks Online: Check how much sales tax you owe in QuickBooks Online.
Before we wrap up, I suggest you explore QuickBooks Live Expert Assisted to streamline your accounting, maintain precise financial records, and access professional support. This could free up valuable time, allowing you to concentrate on expanding your business
If you have any further questions about the tax deduction tab on iOS, please leave a comment below, and we'll continue to assist you. Have a great day ahead.
