why is it saying unable to address form when i try to resubscribe?

Welcome to the Community, @pnwmemorabilia.

This is certainly not the experience we wanted you to have while resubscribing. To get past the prompt, we recommend resubscribing directly through your Intuit account.

Here's how:

1. Log in to your QuickBooks Self-Employed account.
2. Click Cancel when prompted with the resubscribe option.
3. Click the Gear icon, then select Intuit account.
   
4. Choose Products & billing, then select the product you want to resubscribe to.
5. Click Resubscribe.
   

If you still encounter the same issue after completing the above steps, please contact Live Support team so they can look into it.

To contact Live Support:

1. Log in to your QuickBooks Self-Employed account.
2. Click Cancel when prompted with the resubscribe option.
3. Select Help.

If you have any other concerns, feel free to reply to this thread.