Why is my account on hold ?

Hi redkeyllc,

There are lots of possible reasons why an account is on hold. It could be an NSF Hold (Non-Sufficient Funds), a billing hold (QuickBooks subscription), or payment hold.

Here are the common reasons: 

• When a transaction is processed after several authorization attempts and failures.
• When certain transactions require verification of your business type to ensure it is compliant with the Intuit Acceptable Use Policy.
• When our systems identify processing patterns that pose a risk to any of the parties involved: You, your customer or to Intuit. 

You'll want to give us a call so we can check your account and assist you further. Click (?) Help, and then Contact us to reach us.

You might also want to check out these articles for your reference:

• All Online Payroll - NSF Holds.

• Why are my funds on hold?

• Understanding Payment Holds.

If there's anything else you need help with, please don't hesitate to reach out anytime.