Hello there, @sjo2.
Issues with the empty vendor list may arise from data problems. Here are some steps and information to help resolve the data mobile application issue.
QuickBooks Online mobile app is synchronized with the web version, meaning that any tasks or changes made on one platform will be updated on the other.
Additionally, you need to update your application to access fixes for any features that may not be working correctly, provide minor enhancements, and improve compatibility.
Moreover, I recommend clearing the application data of your QuickBooks Online (QBO) app. This process will reset the app to its original state, eliminating any potential issues caused by outdated or corrupted data and ensuring your QBO app functions smoothly. For iOS:
- Go to Settings, then select General.
- Choose iPhone Storage, then tap the QuickBooks Online app.
- Then select Offload App.
You can free up storage space without having to delete your app's documents and data. Here’s how to do it on Android:
- Proceed to the Home menu or tap the three dots in the right upper right corner.
- Tap on Settings.
- Select Refresh Data.
- Click on Yes.
If the problem persists, I suggest uninstalling and then reinstalling the app. In addition, using other supported browsers can be a good alternative too.
Moreover, you can print your vendor contact list in QBO if you need physical copies for record-keeping.
Furthermore, QuickBooks Live Assisted can transform your strategy into financial management. Our experts provide personalized support, simplifying complex accounting tasks and ensuring compliance with ease. Whether you need professional assistance, clean books for tax purposes, or comprehensive management of your accounts, our experts are here to support you. This enables you to make confident, informed decisions.
Don't hesitate to reach out if you have any questions about managing your vendors. The Community is always ready to assist. Stay safe and have a wonderful day!
