The Invoices Paid metric in QuickBooks Online (QBO) only includes invoices that were paid within the last 30 days, Dylan.
Invoices paid more than 30 days ago will not show up in the Insights summary, even if they were correctly matched and marked as paid.
To verify, you can run an Invoices Paid report to check if the total for the invoice is accurately reflected there.
If the issue persists, we can go through some basic troubleshooting steps to help you resolve it.
Start by clearing your browser cache, as stored internet files can sometimes cause problems.
You can also switch to a supported browser such as Chrome, Safari, Firefox, or Edge to avoid compatibility issues with QuickBooks. Updated browsers ensure better performance and fewer errors.
If you need further assistance with managing invoices, please respond to the forum.
