One reason for the charge is that the three-month discount ended, or it may be due to other subscriptions. You can confirm this using the lookup tool here: Understand Intuit charges on your credit card or bank account.
If the lookup tool does not explain the charge, I will connect you with our Live Support Team, @redlinerepontow. They have access to your account and can review the charge in detail.
To contact them:
- Sign in to your QuickBooks Solopreneur account.
- Click the Help icon (?) in the top right corner.
- Enter your billing question in the search box.
- Scroll down and select Contact Us.
- Choose Talk to a human or Get a callback to speak with a live representative.
Check their support hours to contact them at the best time.
If you have any questions, we’re here to help.
