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pdhaning-gmail-c
Level 1

Will my update ever happen since I have already put my credit card information in?

I have been waiting for 45 minutes for my update to start and it is just sitting there.
2 Comments 2
SarahannC
Moderator

Will my update ever happen since I have already put my credit card information in?

Let's check if the update will apply to your QBO account, pdhaning-gmail-c.

 

Are you referring to the credit card information for the account linked to your QBO account from the bank feed? If yes, we can click the Update button to refresh the connection and see the latest transactions. Here's how:

 

  1. Go to the Banking menu.
  2. In the Banking tab, click to highlight the account you're updating.
  3. Hit the Update button.

     

Note: You need to update your credit card information within QuickBooks to reflect the changes you made from your bank website and match all information between your bank and the program. We can visit this link for more details: How to update your bank account sign-in information.

 

On the other hand, if you're referring the credit card information for your QuickBooks subscription, we can go to the Billing & Subscription page to review if the changes or update you made for your credit card information reflects successfully. I'll show you how:

 

  1. Go to the Gear icon. Then, select Account and settings.
  2. Select Billing & Subscription.
  3. Review the information to verify if the update was applied. 

 

If not, we can use an incognito window and proceed clicking the  Edit icon.

 

  • Chrome: Ctrl + Shift + N
  • Firefox: Ctrl + Shift + N
  • Safari: Command + Shift + N

 

From there, update all the information needed. After saving your change, the payment method will be displayed on the Billing & Subscription page. We can use this article for more tips and information about handling your subscription: Manage billing, payment, and subscription info in QuickBooks Online.

 

To keep your bank data accurate from bank feed, you can check these articles:

 

 

Need more assistance about the update and handling your credit card account in QBO? Please let me know anytime. I  always got your back.

SarahannC
Moderator

Will my update ever happen since I have already put my credit card information in?

Hi pdhaning-gmail-c


Hope you’re doing great. I wanted to see how everything is going about the update after putting your credit card information. Was it resolved? Do you need any additional help or clarification? If you do, just let me know. I’d be happy to help you at anytime.


Looking forward to your reply. Have a pleasant day ahead!

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