Windows updated changed permissions...not able to access company files

right click on the QB icon and select run as admin

then redo your system permissions

I tried running as admin but it didn't work.

Hi there, @CJP3.

Thanks for hopping on this thread. It could be that the admin user restricts you to access that company file. This is why running as admin didn't work for you. 

That being said, I'd suggest reaching out to your company admin and let them update your permission to access the company file.

Here's how to update the QuickBooks Desktop users and restrictions:

1. Go to the Company menu, then select Set Up Users and Password, then click Set up Users.
2. Highlight the user, then select Edit User.
3. Enter the User Name, Password, and Confirm Password fields, then click Next.
4. On the Access for user: (username) window, choose which area of QuickBooks the user has access to, then click Next.
5. Click Finish.

Check out this article for more insights: QuickBooks Desktop Users and Restrictions. It also includes resolution for any unexpected results

while troubleshooting user login and restrictions.

Let me know if there's anything else that I can help with. I'm always here to assist. Stay safe. 

Good Day,

I have a very similar problem. We have numerous company files but one particular file refuses to open.

The error that it show is that "you don't have permissions to open this file" All the other companies files open perfectly. The Windows permission are correct as well as the permissions in QB.

Would someone be able to assist.

Greg

Good Morning, @GCF. 

I hope your day is going well so far. To properly assist you with this issue, is this occurring to other users of the company file or just you? Once I've received this information, I'll be able to determine a better solution. 

In the meantime, you can Verify and Rebuild your data to help resolve the problem. This identifies the most commonly known data problems within a company file. 

I want to make sure that this gets resolved as soon as possible. I'll be waiting for your response. 

This only occurs on one of the company files with any of the users. The other company files work perfectly.

It is not possible to validate and rebuild the data because it mentions that you don't have permission to do this. This is even if you use the Admin user.

Even when using the quickbooks file doctor the program also complains about the permission and the application does not complete.

Your help will be appreciated.

Hello there, @GCF.

I appreciate you for letting me know about the troubleshooting steps you've done. Since you've already tried opening the company file as the Admin user, but you still encountered an error about the user permission. I suggest contacting our QuickBooks Desktop Care team. They have the tools to perform a screen sharing and

They can verify the cause of this issue and share additional workarounds to help you get back on track. Here's how you can contact them:

1. Go to this link: https://help.quickbooks.intuit.com/en_US/contact
2. Choose QuickBooks Desktop.
3. Scroll down and choose how you want to connect with Quickbooks Desktop experts.

You might be asked about troubleshooting steps done in opening your company file, here's another reference for you: What to do if you can't open your company file in QuickBooks Desktop.

I'll be around if you need anything else with QuickBooks. Keep safe.