cancel
Showing results for 
Search instead for 
Did you mean: 
QuickBooksHelp
Intuit

Accountant view: Move from Intuit Online Payroll to QuickBooks Online Payroll

Get answers to your questions about moving from Intuit Online Payroll Enhanced or Intuit Online Payroll Full Service for Accountants to QuickBooks Online Payroll

You may have received an email about you and your clients moving to QuickBooks Online Payroll. 

We're committed to allowing you to close out calendar year 2021 before the transition happens. Well before the transition to QuickBooks Online Payroll, we'll communicate with you and your clients to outline how it'll work. You'll move to QuickBooks Online Accountant with QuickBooks Online Payroll Elite for free. Your clients will move from Intuit Online Payroll (Enhanced or Full Service) to Standalone QuickBooks Online Payroll Core or Premium. These are more modern payroll plans with more features and better ongoing development support.  

Don’t worry, we'll do the work for you so the transition will be seamless and we'll provide help and resources to get you and your clients familiar with the new payroll plans. In the meantime, here are answers to questions you may have about the move.

Do my clients and I have to move from Intuit Online Payroll to QuickBooks Online Payroll?

Yes. That said, we're committed to allowing you to close out calendar year 2021 before the transition happens. Well before the transition to QuickBooks Online Payroll, we'll communicate with you and your clients to outline how it'll work. You and your clients' transitions will be fast, seamless and automated. Intuit Online Payroll employee data, past payroll and tax information will be ready in the QuickBooks Online Payroll product as soon as you or your clients transition. As a reminder, your clients will move to a Standalone QuickBooks Online Payroll product. QuickBooks Online Payroll products offer more features, a more modern experience, and access to a whole ecosystem of additional products that can make running a business easier and save you time. Some highlights include Auto Payroll, automated taxes, same day direct deposit, time tracking and HR support. Read more here.

Why are you doing this?

We are retiring Intuit Online Payroll Enhanced and Intuit Online Payroll Full Service and moving you and your clients to QuickBooks Online Payroll. This will allow us to sharpen our focus on delivering what we believe to be the best online payroll products going forward – more modern, with more features, more automation, more time savings and better ongoing development support. QuickBooks Online Payroll

What will the new product look like for me and my clients?

All accountants will transition to QuickBooks Online Accountant with QuickBooks Online Payroll Elite for free. If you’re using Intuit Online Payroll for your own firm’s payroll for a fee, you’ll be able to use Elite at no cost. Your clients will move to a standalone QuickBooks Online Payroll product which you’ll be able to manage for them from QuickBooks Online Accountant if you choose. 

  • Clients on Intuit Online Payroll Enhanced will move to Standalone QuickBooks Online Payroll Core 
  • Clients on Intuit Online Payroll Full Service will move to Standalone QuickBooks Online Payroll Premium

Once your clients make the transition, they can move to any product in the QuickBooks Online Payroll lineup; Core, Premium or Elite. QuickBooks Online Accountant QuickBooks Online Payroll Products

What are the benefits of moving to QuickBooks Online Payroll for me and my clients?

QuickBooks Online Payroll is a better payroll service – more modern, with more features, more automation, more time savings and better ongoing development support.

For you:

You’ll move to a QuickBooks Online Accountant account with QuickBooks Online Payroll Elite for free. If you’re using Intuit Online Payroll for your own firm’s payroll for a fee, you’ll be able to use Elite at no cost. And, you can manage your clients’ QuickBooks Online Payroll accounts from QuickBooks Online Accountant.

Clients moving to Standalone QuickBooks Online Payroll Core will see these new features:

  • Full Service Payroll with automated taxes and forms (with ON/OFF option)
  • Auto Payroll for salaried employees on direct deposit
  • Integrated Health benefits for your team, powered by Simply Insured

Clients moving to Standalone QuickBooks Online Premium will see these new features:

  • Advanced time tracking with easy, mobile time and location tracking
  • Expert setup review to make sure your setup is done right
  • Auto Payroll for salaried employees on direct deposit
  • HR support center powered by Mammoth

This is just a snapshot of what will be included in your clients’ new subscription. View features

What are the steps I need to take?

We’ll notify you and your clients in advance that the Intuit Online Payroll accounts are ready to transition to QuickBooks Online Payroll. During this notification period, we’ll communicate through email and in-product messaging, letting you and your clients know the steps to take and timing options. We’ll guide you through the process in product and we’ll make sure you have a clear view of progress every step of the way.

Will I have to re-enter any payroll data into QuickBooks Online Payroll?

No. Moving from Intuit Online Payroll to QuickBooks Online Payroll is fast, seamless and automated. Once you or your client sign in to QuickBooks Online Payroll, Intuit Online Payroll and Intuit Full Service Payroll employee data, past payroll and tax information will be there. As a reminder, your clients will move to a Standalone QuickBooks Online Payroll product. For most customers, the transition will be completely seamless and take under a minute. We don’t expect any issues, but will be here to help should you need it.

What learning resources will be available to me and my clients to help us learn QuickBooks Online Payroll?

We have a variety of resources available, depending on your needs. These resources will also link to additional articles for common questions. Self help is also available as is our Care team, if you need additional support. 

Will the price increase for me or my clients?

We'll offer QuickBooks Online Payroll discounted pricing for ProAdvisors. We're finalizing the details and will communicate the discounted pricing structure well in advance so you have a clear understanding of any possible changes as a result of this transition. Any price increase will depend on the price you or your client pays today on the Intuit Online Payroll products. Some customers will see increases and some will see decreases. As the transition date approaches, we'll be in touch with info specific to you.

Will I be able to keep my tiered pricing?

We'll offer QuickBooks Online Payroll discounted pricing for ProAdvisors. We're finalizing the details and will communicate the discounted pricing structure well in advance so you have a clear understanding of any possible changes as a result of this transition.

I already have a QuickBooks Online Accountant account. Will I be able to manage transitioned clients from that account?

Yes. Our support team will be able to help you set this up in the most effective way for you.

Will I still be able to prepare 1099s for my clients?

Yes. As always, if your client is an existing QuickBooks Online or QuickBooks Online Payroll customer, you can prepare their 1099 forms directly in their account.  The cost of those forms is included in your subscription once you transition. 
If your customer is not an existing client, you can also create a 1099 account through the Intuit 1099 e-file service. And, until you transition, you’ll be able to continue managing your 1099 E-Filing Wholesale clients with your existing Intuit Online Payroll account.

Was this helpful?

You must sign in to vote, reply, or post
Sign in for the best experience
Ask questions, get answers, and join our large community of QuickBooks users.
Sign In / Sign Up

Need to get in touch?

Contact us