cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Intuit

Fix banking error 192

Learn how to fix error 192 when you try to do online banking in QuickBooks Online.

Error 192 means your bank requires additional sign info which prevents QuickBooks Online from automatically downloading banking transactions.

In some cases, your bank sign-in has an ever-changing code that's required to access the account.

Fix error 192

Since QuickBooks Online is unable to download transactions automatically, you can manually upload bank transactions into QuickBooks Online.

For customers in the United States

Bank of America

Bank of America has a feature called SafePass known to cause error 192. If you're trying to connect to a Bank of America account and you're getting the error, you'll need to remove SafePass from your account. You can find instructions on how to turn off SafePass at the Bank of America website.

It may be possible to keep SafePass on your account by setting up a separate employee login on the Bank of America website. This login can be given restricted permissions that allow it to only query bank data. You can disable SafePass for this login while leaving it enabled on your main account. For help in setting this up, please contact Bank of America.

Wells Fargo

Wells Fargo has locked some accounts from being able to connect to the Bank Feeds feature in QuickBooks Online. This is so they can verify that users have the correct email and phone number set up in their profile.

If you're able to access your account via the bank website but you're getting error 192 in QuickBooks Online, contact Wells Fargo to unlock your bank account:

1-866-609-3037

24 hours a day, 7 days a week

Was this helpful?

You must sign in to vote, reply, or post

Need to get in touch?

Contact us