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Intuit

Square and QuickBooks Integration Error messages

If you are having issues integrating your Square account to QuickBooks Online, follow these troubleshooting steps.

Possible Square integration error messages

    • Oops! There’s a problem connecting your account to QuickBooks.
      1. Sign out of QuickBooks then sign back in.
      2. Try reconnecting your Square account to QuickBooks Online.
  • Your session has been inactive too long and has timed out for your security. Please reload the page.
    1. Close the QuickBooks application
    2. Import your transactions again.
  • Oops! Something went wrong. Please sign out and sign in to QuickBooks and try again.
    1. Sign out of QuickBooks.
    2. Clear your internet files and cache (not your cookies). Note: You can also wait for an hour then sign back in to your company.
  • There was a problem connecting to your Square account. Please try again later.
    1. Close out your QuickBooks Online application.
    2. Try integrating your Square account again.

Get more from QuickBooks

Access features like automatic reconciliation and real-time updates by signing in to your QuickBooks Online account and adding payments for free.

Visit QuickBooks Payments website to learn more.

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