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Join nowHello, Dasan.
I'm more than happy to help you figure out whats going on. Lets break these two questions down into 2 parts.
1. Where do you put the Test deposit amount to verify your bank account?
Your bank account should now be verified.
2. Update your credit card.
I'm providing the steps to update your credit card below but if for any reason that doesn't work, I suggest we trouble shoot a few things. But first, lets go over how to update your credit card.
I also suggest checking out this article, as it highlights the above steps and includes a instructional video
- Connect bank and credit card account to your QBO account
If you're still experiencing the grayed out button, I think we should try the following troubleshooting steps.
Use Google Chrome
Try an incognito window
Clear Cache and Cookies
If you're still experiencing issues, you're going to want to contact our support team, they will be able to dive into your account specifically and see whats going on. Here's how:
The next available agent will reach out to you.
If you have any other questions or concerns, feel free to post them down below.
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