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Level 2

Accepted a credit card payment on May 8 Today is May 12. Why is it still "in process" ??

 
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Best answer May 12, 2020

Best Answers
QuickBooks Team

Accepted a credit card payment on May 8 Today is May 12. Why is it still "in process" ??

Hi Mark,

 

Normally, it would take 2-3 business days to receive your customer's payment. However, during the first time, it can take up to 5 business days because we'll build up your merchant account.

 

If you've already processed credit ard payments before, please contact our Support to trace this transaction.

 

Let me know if you have other questions in mind.

View solution in original post

1 Comment
QuickBooks Team

Accepted a credit card payment on May 8 Today is May 12. Why is it still "in process" ??

Hi Mark,

 

Normally, it would take 2-3 business days to receive your customer's payment. However, during the first time, it can take up to 5 business days because we'll build up your merchant account.

 

If you've already processed credit ard payments before, please contact our Support to trace this transaction.

 

Let me know if you have other questions in mind.

View solution in original post

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