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Level 1

Accidently uploaded wrong company transaction file, looks like QB auto added a lot of deposits, unmatched them balance now off QB

Accidently uploaded wrong company transaction file, looks like QB auto added alot of deposits, unmatched them balance now off QB.

I went through the audit log and found all the unwanted deposits, only options appeared to be to unmatch them which I did then went an excluded them and then deleted them. But the quickbooks balance still shows way off.

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QuickBooks Team

Accidently uploaded wrong company transaction file, looks like QB auto added a lot of deposits, unmatched them balance now off QB

Good job in performing the steps to get rid of the incorrect transactions, @MLangley.

 

To fix your QuickBooks balance issue, let's first check if all those uploaded transactions from the wrong company file are excluded. This is to ensure that there are no incorrect transactions left in your register. To do so, please refer to the steps below:

 

  1. Go to the Transactions/Banking menu.
  2. Under the Banking section, select the account where you've uploaded the transactions into.
  3. Click the Categorized tab and look for the incorrect transactions.
  4. If you still find one, hit the Undo button. Then, Exclude them in the For Review tab.
  5. If none, navigate to the Excluded tab to check if there are still incorrect transactions left. Then, delete them.

 

Once done checking, let's now fix your incorrect QuickBooks Online balance. For the detailed steps, please refer to this article: Fix beginning balance issues. 

 

Then, visit our Reconcile hub to ensure your QuickBooks balance match with your real-life bank.

 

You can always get back here if you have other concerns or questions about QuickBooks Online incorrect balance. I'll be here to help you. Stay safe.

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