I have the steps you can perform to help fix the bank issue, injectionsxiris-.
Before proceeding, may I know the name of your bank accounts? This way, I'll be able to check if there's an ongoing investigation related to this.
QuickBooks Self-Employed depends on the data shared by your financial institution. With this, I've added the possible causes of why you're experiencing this issue.
- The bank is performing system maintenance.
- There are notifications from their website that need your attention.
To resolve this, you can start by logging into your bank's website to review if there are alerts that need your attention. Once signed in, perform the following steps:
- Review your account page for messages, notifications, or alerts.
- Check your bank’s website for any announcements.
- Perform the needed action (if there's any).
Also, I'd suggest clicking the Refresh all button. This helps us retrieve any missing bank transactions.
- Go to the Gear icon at the upper right.
- Select Bank accounts under Transactions.
- Click Refresh all.
If the issue persists, I'd recommend accessing your account via a private window. This way, we can determine if this is a browser-related issue. Here are the keyboard shortcuts:
- Safari: Command + Shift + N
- Google Chrome: CTRL + Shift + N
- Mozilla Firefox or Microsoft Edge: CTRL + Shift + P
Once signed in, check your bank accounts. If the error message is fixed, let's clear your browser's cache. This improves the performance of the program.
If private browsing doesn't work, you can use different supported browsers. They'll provide you the best and most secure experience with QuickBooks.
Once resolved, let's categorize your bank transactions. This helps us ensure your financial records are accurate.
Please come back and keep us posted on your progress in getting this banking issue resolved. The Community is always here to help.
