I logged into quick books this morning and all the alternate line shading is gone, for example on my deposit screen there are no individual lines or alternate shaded lines, as well as the bottom of my checks or reconciliation, its all just one blank space. I have been searching online for an hour and its driving me crazy!
Thanks for posting your question in the Community. I'm here to lend a hand with the alternate line shading on the deposit screen.
When a user experiences unexpected behavior in QuickBooks Online, such as pages not fully loading, it's recommended to perform general browser troubleshooting.
One step that often resolves such behavior is the clearing of cache. Cache is information that's stored to speed up loading times but can interfere with processes if too much is accumulated over time. The following article contains additional information and steps: How Do I Clear My Browser Cache and Temporary Internet Files?.
If you should continue to experience this behavior after following these steps, could you please post a screenshot so that I can view what you're seeing. As this is a deposit and a public forum, please make sure that any sensitive information is not visible.
I'm only a post away if you should have any questions. Wishing you a lovely weekend ahead.