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Join nowThank you for posting here in the Community, @hi D Ho.
Is there an error message when trying to link or update your bank? There has been a report from US bank customers that they're getting Online Banking Error 377.
Our engineers are actively working to get this fixed. For now, we recommend reaching out to our support team. This way, they can further check your account and add your company to our lists of affected users.
Here' how:
I've also added this handy resource on how to fix some Online Banking errors. Feel free to view this article for the details: Fix Online Banking Errors in Quickbooks Online.
Please let me know if you need anything else or questions about banking errors. I'm always here to help. Always keep safe.
We are still having this issue over a month-long with no fix in sight. It is preventing us from being able to file our taxes on time and is putting our company in a legally and financially questionable position. Considering finding new accounting software since this is clearly not a priority for QB.
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