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dr.lindabartlett
Level 1

Are there ways to get transactions to download instead of stay Pending for the last 3 weeks??

How to stop transactions get stuck in 'Pending' for 3 weeks

2 Comments 2
EmanE17
QuickBooks Team

Are there ways to get transactions to download instead of stay Pending for the last 3 weeks??

Hello Dr. Lindabartlett, to better understand why some transactions are still pending, could you please provide the name of your financial institution?

 

I recommend checking your bank's website to see if they have any ongoing issues, as QuickBooks relies solely on the data provided by your bank.

 

Since your transaction is from the last 3 weeks and you want your transactions to sync, I suggest manually refreshing your bank transactions.

 

Here's how:

 

  1. Go to the Gear icon. 
  2. Select Manage account.
  3. Click the Refresh all button multiple times to update your banks.

 

Please note that manually refreshing can result in duplicate entries. If this happens, you can easily remove the duplicates by selecting them and choosing Exclude. Afterward, we can categorize the transactions you download from your financial institution. 

 

If you have any further questions or require additional assistance, please don't hesitate to leave a comment below. We are here to help!

EmanE17
QuickBooks Team

Are there ways to get transactions to download instead of stay Pending for the last 3 weeks??

Hi, Dr. Lindabartlett.
 
I wanted to follow up on your concern and see if the solution I provided has resolved your issue. Please let us know if everything is now working as expected or if you have any questions.

 

We’re happy to assist you further. Looking forward to hearing from you.

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