Hi @iskondesign,
Thank you for bringing this into our attention, as well as providing the exact error message that you get. We currently have an open investigation as to why this error comes up.
Our Online Banking team is working on a fix to be deployed as soon as possible. I suggest contacting our Technical Support team for assistance in this matter. They can add you to the list of our affected users. With that said, you'll receive an email notification whenever an update becomes available.
Here's how to contact them:
- Log in to your QuickBooks Online company.
- Click the Help menu.
- Select Contact us.
While waiting for the fix, I suggest manually uploading your bank transactions to keep your books updated. See this article for the steps: Manually upload transactions into QuickBooks Online.
Have other questions in mind? Place them in the comments below, and I'll get back to you.
