Bank Connection Fix Button

I can share with you some steps to block the pop-up message on your banking page, @nancymaguire. 

Let's start by accessing your account using a different or a private browser. There are times that the browser is full of frequently accessed page resources which causes some errors or unusual responses. You can use either of these shortcut keys to access one:

• Google Chrome: Ctrl + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Microsoft Edge: Ctrl + Shift + P
• Safari: Command + Shift + N

If it works successfully, you'd want to clear your regular browser's cache to prevent any unexpected behavior. Also, you can use other compatible browsers in QBO. 

If the issue persists, turn on the pop-up blocker. Let me show you how: 

1. On your computer, open your website.
2. At the top right, click More and choose Settings.
3. Under Privacy and security, select Site Settings.
4. Click Pop-ups and redirects.
5. At the top, turn the setting to Allowed or Blocked.

Moving forward, I've attached an article to help you resolve banking glitches in QuickBooks Online: What to do if you get a bank error or can't download transactions.

Keep in touch if you encountered again the same issue about unwanted pop up notifications. I'll be around to help you again. Stay safe always.

Hi, @nancymaguire.

Hope you’re doing great. I wanted to see how everything is going about the bank connection fix button concern you had the other day. Was it resolved? Do you need any additional help or clarification? If you do, just let me know. I’d be happy to help you at any time.

Looking forward to your reply. Have a pleasant day ahead!