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astonen
Level 1

Bank Deposits showing in Customer Projects

When I receive a payment ($2,500) I select the Customer/Project (Andy/Pants), the invoices (200, 201, 202) and Undeposited Funds. Then I go to Bank Deposit and select the invoices (200, 201, 202) and the checking account where I want the deposit to go. After doing this I check the Customer's Project (Pants) and the invoices (200, 201, 202) have been paid but there's also a deposit of $2,500. Then I check the bank register and it shows $2,500 Undeposited Funds in the Credit column.


I would like to know how to receive a payment and not have an extra deposit in the Customer's Project and have it not show Undeposited Funds but to show Accounts Receivable instead.

 

I've tried different ways but I either end up with no deposit to the checking account or not able to combine multiple invoices. 

 

Thank You!

1 Comment 1
BettyJaneB
QuickBooks Team

Bank Deposits showing in Customer Projects

I'm happy to see you here in the Community, @astonen.

 

The process that you did upon receiving payments is correct. The register will show a $2,500 Undeposited Funds in the credit column because this is where the deposits are coming from. 

 

On the other hand, the customer's payments will only show under the accounts receivable once it has been deposited into the receiving bank. The Undeposited Funds account holds the payments received in QuickBooks until you deposit them at your real-life bank.

 

To learn more on how to receive and deposit payments in QuickBooks Online, please visit these links below:

I'll be around to help you out if there's anything else you need. Just ping me up by leaving a reply below. Happy Holidays!

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