I am trying to recreate 2017 company financials for tax submittal and when trying to get Chase credit card transactions for some reason they were loaded under Chase Web Download from a different account number. I'm trying to figure out how I get those transactions under the correct account, Chase account ***4814 and reconciled as they were under Chase Web download. Am a novice at this and am looking for any advice to get me back on the right track. There are two bank accounts as Damascus Community was bought out by Old Line.
To say I have a mess is an understatement.
Welcome to the Intuit Community, @dstjean1.
Thanks for sharing on-point details about your Chase bank transactions and providing a screenshot to get a better picture of your concern.
I'll share the two options on how you'll be able to get the transactions from the incorrect account to the correct one.
It’s possible the incorrect account was selected when downloading your Chase bank transactions using the Web Connect file. This maybe the reason you’re seeing the transactions under Chase Web Download, rather than the Chase Credit Card.
First, let's exclude the transactions from the Chase account ending in ***0273 and import a file from your bank into the correct one. Here's how to remove them:
Then, you'll need to import a .QBO file from Chase into the correct account ending in ***4814 by performing the steps below:
For more information, you can check out this helpful article: Import Web Connect (.QBO) Files.
The second option is to merge the two accounts into one. I'd suggest creating creating a backup of your company file since the merging process is permanent. You'll need to switch the program to a "Single User" mode and the multi-currency shouldn't be turned on. Here's how:
For more details, here's a great article you can refer to: Merge Accounts.
After performing any of the two options above, you'll be able to recreate your 2017 company financials for tax submittal.
Feel free to leave a comment below if you have other concerns, @dstjean1. I'll be around to help. Take care always!
I'm having problems trying to import the bank transaction downloads into 2019. When I double click on the .qbo file it opens the 2017 Quickbooks and tells me I need to open the company file. We updated the company to 2019 and the file is open but it is not recognizing the company file at all. How can I fix this?
Thanks for visiting the Community, Bcm12,
Let me get the help you need to ensure you'd able to import bank transactions.
Once done, restore portable company file, here's how:
After following the steps above, try to import bank transactions again.
Please let me know how it goes, I'm always here to help. Have a great day!