Let's ensure this error will be fix a quickly as possible, @Paying Customer.
The steps laid out in this article (Fix OL and OLSU Bank Feeds errors in QuickBooks Desktop) generally resolves the error message you're getting. Since the problem continues after following the steps, I highly suggest contacting our Support Team.
I do love to check this error, however, I don't have the chance to do it here on the Community page for the security of your account. Our support team will be able to check your account securely and investigate the error further.
To get in touch with them, you can follow the steps provided here: Contact the QuickBooks Desktop Customer Support Team.
You may also read this article in case you have any other banking concerns in the future: Get started with Bank Feeds for QuickBooks Desktop.
Feel free to drop a comment below if you have any other questions about the error you're getting. I'm happy to help!
Hello there, Paying Customer.
Thanks for getting back and checking for updates.
At this moment, we haven't received similar cases about this this issue with Bank Feeds Error OLSU1013. If none of the steps outlined on this article about fixing OL and OLSU Bank Feeds errors in QuickBooks Desktop
works, I recommend contacting our QuickBooks Support Team so we can open an investigation for this.
Here's how you can reach us:
For now, we don't have the exact time-frame as to when the issue will be resolved. However, once an investigation is open, I'll make sure to get back in this thread from time to time to provide updates.
I am with you until this error gets fixed. I'm always around to help if you have any other concerns.
Discover Card bank feeds started working again after a QuickBooks update. Hopefully Intuit will get things patched up for AT&T Universal Card / Citi soon.
Thanks for getting back to us, Paying Customer.
For the meantime, you can import bank transactions into QuickBooks Desktop. So you'll be able to continue accepting and categorizing them.
Here are the steps:
Let me also share this article so you can learn more about other data types you can import and export to and from QuickBooks Desktop: Import/export overview.
As always, you can reach out to our QuickBooks Technical Support Team for further assistance. Just follow the steps above to contact them.
Please let me know if you have any follow-ups or other questions. I'm always glad to help. Have a good one.
I checked for QuickBooks updates today & a few were installed. After that the AT&T Universal Card / Citi bank feeds now work.