Bank feeds for Desktop 2021 opening V20!

DLayson · ‎August 05, 2021

Using Desktop Acct v 21. When I've downloaded bank transactions, and select "Open" from the box presented after the download, QB then opens a QB V20 instead of going to the open V21 company file! Anyone else having this issue? Is this a browser related issue?

BigRedConsulting · ‎August 05, 2021

Your computer is opening the default program associated with the file type you're trying to open.

Whatever QuickBooks version was last installed usually becomes the default program.

One way around this is to open the file from within QuickBooks using the menu: File | Utilities | Import | Web Connect Files...

If you repair QuickBooks 2021 from the windows control panel or reinstall it, then it will become the default program.

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BigRedConsulting · ‎August 05, 2021

Your computer is opening the default program associated with the file type you're trying to open.

Whatever QuickBooks version was last installed usually becomes the default program.

One way around this is to open the file from within QuickBooks using the menu: File | Utilities | Import | Web Connect Files...

If you repair QuickBooks 2021 from the windows control panel or reinstall it, then it will become the default program.

DLayson · ‎August 05, 2021

Thank you. That is what I end up doing...a manual import of the Web Connect file. However, I shouldn't have to do that. I have access to multiple versions of QB, as some of my clients are in 2019, 2020 & 2021 on a cloud server. I will have to see if my ASP can "repair" the 2021 QB to see if that works.

DLayson · ‎August 10, 2021

It appears to be fixed! Thanks.

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Bank feeds for Desktop 2021 opening V20!