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CQI13v2
Level 1

Bank Feeds Set Up Incorrectly

I am hoping there's a simple solution to this issue. We were originally using Quickbooks Desktop and recently migrated to Quickbooks Online. As such, it carried over the accounts that already existed in the Chart of Accounts. 

 

We have two accounts (we'll call them Account **0001 and Account **0002) which is where all the transactions have always been entered. I entered the missing transactions to get up to date after the switch. What I didn't realize is that when the Bank Feeds were set up, it was linked to Account 0001 and Account 0002.

 

When reviewing the transactions, it is not finding a match because the transactions are in two separate accounts.

 

Is it possible to link the Bank Feed to Bank Account **0001 and Bank Account **0002 so matches/transfers/add are applied properly? Will I lose the the transactions currently "under review" or can they still be applied to the correct account?

1 Comment 1
Catherine_B
QuickBooks Team

Bank Feeds Set Up Incorrectly

We can establish a parent and sub-account set up, CQI13v2.

 

The most common way to set up a bank account or credit card account with multiple cards associated with it is to create a parent account and then have each individual card set up underneath as a sub-account. Connect the parent account of bank accounts **0001 and **0002 from there all transactions will flow into one bank feed. 

 

I'll show you how to create a bank account into a sub-account:

  1. From the Accounting menu, select Chart of Accounts.
  2. Look for the account that will be a sub-account. Then, click the drop-down arrow and click Edit
  3. Select the Is sub-account checkbox and enter the parent account.
  4. Click Save and Close

For more details on how to manage your Chart of Accounts, you can click these articles: 

Just let me know if there's anything else you need help with. Take care and have a great day!

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