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Level 1

Bank Feeds


I regularly download transactions from my Visa, AmEx and bank accounts into my desktop QB account.  Visa and the bank transactions work as you would expect.  However, when the transactions from AmEx are downloaded into the bank feeds section, it is clear who the payee is, the same as the "downloaded as" vendor.  However, once I have identified the proper account for the transaction, batched and approved the transaction(s), when it appears in my general ledger, the name in the memo column is my name, the cardholder name.  I use AmEx a ton and have thousands of transactions that list my name line after line instead of importing the vendor or payee name.  Can you help me?

1 Comment 1
QuickBooks Team

Bank Feeds

Hi @Docw,


I'll share some insight on this query about your downloaded bank transactions in QuickBooks Desktop (QBDT).


To ensure the correct details appear on your bank register for the downloaded transactions, you can use rules. 


In Advanced Mode, follow these steps:


  1. Go to the Banking menu.
  2. Highlight Bank Feeds, then Bank Feeds Center.
  3. Select Rules, then choose Add Rule.
  4. Enter a Rule Name, then specify if it’s Money In or Money Out or Both.
  5. Add Conditions.
  6. Add values for PayeeAccount, and Class if you have class tracking enabled.
  7. For Money Out rules, you can also assign a Customer:Job.
  8. Add the conditions for the rule, then when you’re done select Save.

Open this article for more information: Add and match Bank Feed transactions in QuickBooks Desktop. Different sets of steps are listed here, including the steps on how to create rules for different bank feed modes. 


Please know that you're always welcome to post here in the Community if you have other queries. I'll be around to provide further assistance.

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